FAQs

  1. How long is the workshop?

It is a one day workshop. Staring at 10 am and ending at about 4pm. There is a break in between the sessions. Lunch is not provided. Bring a pen along

  1. When is the exam written?

The exam is written on the same day of the workshop, at the end of the training. Candidates who register for only the exam/challenge exam are to be available in the last 2 hours of the workshop session.

  1. What is the pass mark?

The pass mark is 70% in the written exam

  1. When will I get my certificate?

The Food Handlers certificate will be mailed to you within 4-6 weeks. It is issued by the province of Manitoba and valid for 5 years.

  1. Who should attend?

All owners, managers and supervisors of food service establishments.

All food service personnel who are responsible for the receiving, preparing and serving of food.

NOTE: ¨ In accordance with the City of Winnipeg Food Service Bylaw: No person shall operate a food service establishment unless the person in charge has successfully completed the Certified Food Handler Training program. ¨ Food Service Establishments with less than 5 Food Handlers must have a person on staff who has successfully completed the Certified Food Handler Training program. ¨ Food Service Establishments with more than 5 Food Handlers working at any one time must have a person who has successfully completed the Certified Food Handler Training Program ON DUTY at all times.

  1. What is your cancellation policy?

We do not issue refunds. You are able to reschedule a class date (a $10 administrative fee will apply). Please notify us of your desire to reschedule at least 7 days before the training date you signed up for.  Note that you cannot reschedule for a class later than 7 days prior, nor for a missed attendance; full payment will be required.